We cannot give advice to anyone who works for us or volunteers for us, as there can be a conflict of interests and we need to be sure we are fair and impartial to everyone who gets advice from us. We usually say it's best not to volunteer with us if you have had advice in the past 6 months, in case there is any follow up needed , but that timescale is not set in stone. If someone volunteers with us and then needs advice, they can get it - but from another Citizens Advice office (Havant, Gosport, Southampton, Eastleigh or Winchester)
Volunteering should not affect your benefits. Read more details here
Citizens Advice have an ex-offenders policy to ensure that ex-offenders are treated fairly.
Having a criminal record is not in itself a barrier, and we will only take relevant convictions or sexual offences into account. We consider each offence individually, looking at issues like risk to the client, how long ago it took place, the circumstances and whether they are relevant to the volunteer role. A few roles may require DBS checks - we will make it clear which roles do in the role descriptions, if you are not sure please ask us.
Anyone with a caution or conviction for a sexual offence against a child or vulnerable adult is considered unsuitable to volunteer.
We will ask about unspent convictions as part of the application process. If you’re concerned or would like to discuss your individual circumstances further, please contact us on 01329 237 121 and ask for Kelly.
want to make a difference in the local community
Enjoy helping people
Respect other peoples’ views, values and culture
Can use a computer and the internet
Able to commit at least 2 hours per week
We need volunteers who reflect everyone in our community - all ages from 18 to 80 plus, with any level of work experience are welcome.
We champion equality for our clients, and we welcome volunteers who will reflect the diversity in our community, and would love every ethnic background, religion, sexuality and gender to be represented in our volunteers.
We have roles or can adapt roles for people with a wide range of physical ability, and we can support volunteers with mental health issues.
If you have been out of employment for a while and are lacking in confidence, we can support our volunteers with that.
Parents & carers, part time workers - we can be flexible around your other commitments.
Consider Promotions or Fundraising roles. These are both areas where you can do some volunteering from home or out in the community, and it does not have to be a regular commitment.