Free, independent, confidential and impartial
Our Advisers will research your options and look at the possible outcomes of different courses of action based on your specific situation. They won't tell you what to do but support you to make your own decisions.
Our Advisers always access the most up to date information so that they give you the best and most accurate advice. They will help you to make informed choices and decisions by giving you all the facts you need
Our advisers are trained to deal with all subjects and will help you as much as possible. There are internal specialists and external agencies that offer further help and support when needed. You may be referred to an outside specialist if necessary. We want to give you advice and support to help you deal with your difficulties. This may involve negotiating and writing letters on your behalf.
Some of the issues we deal with are Welfare Benefits, Debt / money difficulties, Consumer issues, Housing and homelessness, Relationship and family problems and Employment