Consumer Issues

Find information about consumer issues on the national Citizens Advice website

Use the Hampshire Trading Standards Buy With Confidence Scheme - All the businesses on this website have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Hampshire Trading Standards can also offer information and advice about scams, door step crime, no cold calling zones  as well as guidance about buying goods and services.

Call the Citizens Advice consumer helpline and tell them you want to report a trader to Trading Standards. 

The consumer helpline will assess your problem and pass it on to Trading Standards if it's appropriate, if, for example:

Telephone: 03454 04 05 06             

Textphone: 18001 03454 04 05 06                

Open Monday to Friday, 9am to 5pm. Closed on bank holidays.

 Find out about call charges.

Be prepared to tell the adviser details of the problem and the company’s name and address.

Want to drop in and see us about a Consumer Problem? Here are some things you should try and bring with you:

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