Citizens Advice Fareham
Free, confidential advice
Whoever you are
Our Reception is open for drop off of paperwork and collection of information:
Monday 09:30 - 3:30
Tuesday 09:30 - 3:30
Wednesday Closed
Thursday 09:30 - 3:30
Fridays 09:30 - 3:30
Should you require advice we would be pleased to assist you by telephone in the first instance, please contact us:
Freephone for advice: 0808 278 7964 (Mon-Fri 9-5)
Webchat is also available: www.citizensadvice.org.uk
Online form: public.citafareham.org/advice
Should further advice and/or face-to-face appointment be necessary this will be determined and arranged during the call with our Advisor during the initial telephone call.
Please phone our admin line for queries : 01329 237121
Interpretation services available
Welcome to Citizens Advice Fareham
Helping the people of Fareham since 1942 with impartial, independent advice on money, debt, housing, consumer problems, family & relationship issues, employment worries and more.
FREEPHONE 0808 278 7964
Administrative queries, please call: 01329 237121
Universal Credit on-line Claim: 0800 144 8 444
Consumer problems: 0808 223 1133
Online scams: 0300 330 3003
We have weekly outreach sessions in the following locations, just turn up:
See here for more details including a map.
The Hampshire Coronavirus Support and Helpline 0333 370 4000
The helpline is open 9am to 5pm Monday to Friday and is available for all Hampshire residents.
During the current period of national restrictions, it will also be open on Saturdays and Sundays from 10am to 3pm.
(Service provided by Hampshire County Council)
NEWS
Funding Announcement
We are pleased to announce that Citizens Advice Fareham recently received further funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, which has enabled us to provide additional caseworker service for our clients.
As a result of the current pandemic we are seeing an increasing number of clients with complex cases that cannot be resolved in one or two meetings. Having designated caseworkers means we can help our community as effectively as possible in these uncertain times.
Our advisers continue to be on hand to deal with our day to day clients who require general advice.
Did you know that we offer a #ScamsAction service? If you're worried about being scammed online, or if you think you've been scammed you should contact us ASAP Follow this link to find out how to make contact with us.
At Fareham we can support you to make a new claim for Universal Credit, from first steps to first payment. You can get support through online chat, visiting us in our offices, or by calling freephone 0800 144 8 444. For more information go to our help to claim page
Our service is delivered by a team of trained and dedicated volunteers who give their time to help the people of Fareham borough. If you would like to join our team, we would love to hear from you. With training and support, it could be you making a difference to your community.