Citizens Advice Fareham

Free, confidential advice

Whoever you are  

Our Reception is open for drop off of paperwork and collection of information:

Monday 09:30 - 3:30

Tuesday 09:30 - 3:30

Wednesday         Appointments Only

Thursday 09:30 - 3:30

Fridays 09:30 - 3:30

Should you require advice we would be pleased to assist you by telephone in the first instance, please contact us:

Freephone for advice: 0808 278 7964  (Mon-Fri 9-5)

Webchat is also available: 

Online form: 

Should further advice and/or face-to-face appointment be necessary this will be determined and arranged during the call with our Advisor during the initial telephone call.

Please phone our admin line for queries : 01329 237121

Welcome to Citizens Advice Fareham

Helping the people of Fareham since 1942 with impartial, independent advice on money, debt, housing, consumer problems, family & relationship issues, employment worries and more.

Click here to find out how to get advice; visiting us, online or by phone

Telephone for Advice: 0808 278 7964 (Freephone)

For administrative queries, please call our admin line: 01329 237121

Other Useful telephone numbers:

Universal Credit on-line Claim: 0800 144 8 444

Consumer problems: 0808 223 1133

Action Fraud: 03200 123 2040

National Domestic Abuse: 0808 2000 247 (Freephone, 24hr)

We have weekly outreach sessions in the following locations, just turn up:

- Highlands

- Portchester

- Stubbington

- Titchfield Common

See here for more details including a map.

The Hampshire Coronavirus Support and Helpline  0333 370 4000

The helpline is open 9am to 5pm Monday to Friday and is available for all Hampshire residents. 

During the current period of national restrictions, it will also be open on Saturdays and Sundays from 10am to 3pm. 

(Service provided by Hampshire County Council)


Do you think you've been scammed?  

Call our Consumer helpline to find out what to do next: 0808 223 1133

Monday to Friday, 8am to 6pm - except on public holidays.

Calls are free from mobiles and landlines.

You could alternatively report it to us online.  See our link here for further details such as how to protect yourself from further risk.

At Fareham we can support you to make a new claim for Universal Credit, from first steps to first payment.   You can get support through online chat, visiting us in our offices, or by calling freephone 0800 144 8 444. For more information go to our help to claim page

Click here to find out how you can support our work; by volunteering, making a donation or helping our campaigning work

Our service is delivered by a team of trained and dedicated volunteers who give their time to help the people of Fareham borough. If you would like to join our team, we would love to hear from you. With training and support, it could be you making a difference to your community.