Citizens Advice Fareham

Free, confidential advice.

Whoever you are.

We are facing unprecedented demand for our services and we expect the numbers of people who seek our help to increase in the coming weeks and months. Your donation, no matter how small, will help us continue to assist those who desperately need our advice. Your support can make all the difference to someone in need. Thank you

COVID-19 Update

As a responsible charity we are working to reduce the spread of the Coronavirus (COVID-19) and are now closed for all face to face advice until further notice.

We do still want to give you advice, so we are switching to a telephone and digital advice only model.

For administrative queries, please call: 01329 237121 For general advice please telephone: 01329 223117 or online at

or alternatively chat to an adviser on a webchat at

Help with a Universal Credit on-line Claim please call: 0800 144 8 444

Help with a Consumer problem please call: 0808 223 1133

Help with Online Scams please call: 0300 330 3003

Welcome to Citizens Advice Fareham

Helping the people of Fareham since 1942 with impartial, independent advice on money, debt, housing, consumer problems, family & relationship issues, employment worries and more.


Notices & new developments

Online ordering can be life-changing for people who find it hard to get to the shops. But @CitizensAdvice found many disabled people face unreasonable barriers when getting deliveries

We’re calling on delivery companies to do more for disabled customers: Follow this link for further information.

Did you know that we offer a #ScamsAction service? If you're worried about being scammed online, or if you think you've been scammed you should contact us ASAP Follow this link to find out how to make contact with us.

Closures: 2020

Citizens Advice Fareham will be closed until 12:30pm on the following dates for staff training:

  • Monday 21st September

  • Tuesday 20th October

  • Wednesday 18th November

  • Thursday 17th December

Universal Credit

At Fareham we can support you to make a new claim for Universal Credit, from first steps to first payment. You can get support through online chat, visiting us in our offices, or by calling freephone 0800 144 8 444. For more information go to our help to claim page